Privacy policy

Privacy Policy for Darlington Chiropractic Care Clinic

At Darlington Chiropractic Care, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you interact with our clinic or use our website.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, and postal address.
Medical Information: Details about your health, medical history, and treatment plans necessary for providing chiropractic care.
Payment Information: Billing details for processing payments for our services.
Website Usage Information: Data collected through cookies or similar technologies when you use our website.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide chiropractic services and personalized treatment plans.
To schedule appointments, send reminders, or contact you regarding your care.
To process payments for services rendered.
To comply with legal and regulatory requirements.
To improve our website, services, and patient experience.

3. How We Protect Your Information

We take all reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. This includes:

Secure storage of medical and contact information.
Encrypted communication where appropriate.
Restricted access to sensitive information, limited to authorized personnel only.

4. Sharing Your Information

We will not share your personal information with third parties except:

When required by law or regulatory authorities.
When coordinating with other healthcare professionals as part of your treatment (with your consent).
For payment processing through secure and trusted systems.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to any inaccuracies in your information.
Withdraw consent for non-essential uses of your data.
Request the deletion of your data, subject to legal and regulatory obligations.

6. Cookies and Website Data

Our website may use cookies to enhance user experience and analyze site traffic. By using the website, you consent to the use of cookies in line with our policy. You can disable cookies in your browser settings if you prefer.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws or our practices. The updated version will be posted on our website, and we encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Darlington Chiropractic Care Clinic
Email: [email protected]
Phone:01325 238835
Address: Innovation Buidling, 10 John Williams Boulevard South, Suite 24, Central Park, Darlington, DL1 1BF

This Privacy Policy ensures transparency and compliance with data protection laws, including GDPR (General Data Protection Regulation), ensuring that your personal information is handled responsibly and securely.